Bookstore Terms and Conditions
Terms and conditions for online purchase of books at The Lighthouse
The following terms and conditions apply to all purchases made on the website.
We charge postage and packing on all orders.
Shipping within India is charged at a flat rate of INR 250 per book. For bulk purchases shipping will be calculated on the basis of the weight of the books ordered. Bulk orders must consist of 5 or more books.
For International orders, post and packing is calculated based on the weight and destination.
Website orders can be paid for by credit/debit cards via Instmojo. Any disputes related to payment processing will be resolved by Instamojo Technologies Pvt Ltd. The Lighthouse will not and cannot resolve disputes related to payment processing.
Books once purchased and delivered, cannot be returned unless they arrive damaged. Our books are packed carefully and shipped using reliable services. However in the rare event that a book arrives damaged, please contact us immediately via email or telephone with 48 hours of receiving the book.
Any claims made more than 48 hours after delivery will not be entertained.
If we find that a book has been supplied damaged, it will be replaced free of charge. The purchaser must return the damaged copies before a replacement is sent out. We will reimburse return postage expenses in store credit or via a bank transfer.
For any queries related to a product, please contact us before placing an order.